WARNING - Fed Express
Important Shipping Notice:
I've always preferred UPS over Fed Express for many reasons but now I have another one. In Fed Express' shipping clause, live fish are not allowed to be shipped to residential addresses (I already knew this) nor can they be shipped for a HOLD AT LOCATION either (this is news to me).
Lastnight I shipped 101 fish for a "HOLD AT LOCATION" to a Kinko's Fed EXpress location in Taylor, MI. The kinkos REFUSED the box because it had live fish in it. Meanwhile the box in riding around in a hot truck all day and can only be picked up late tonight at the FED EX hub after the truck returns from its route.
Naturally, I called and filed a complaint with Fed Express and they told me that live fish is ONLY to be delivered to businesses and that Kinkos did nothing wrong. My request to have the $79 paid for Priority shipping costs refunded was denied. Apparently any Fed Express Kinkos is allowed to do this so BEWARE.
This is yet another reason why I ship UPS only so please do not ask me to ship Fed Express.