There are Red Sea reps in other forums on the web that could probably help you out.
I don't think so... the RSM Club here on RS is the largest RSM club in the world by far... but if you know of a contact name, share it with us.
Avaid, Kevin & Steve are the only ones I know of... along with Amanda (who took Pinky place), Amanda should be able to give you status on any order that ships from Houston on any RSM 130d & RSM 250
It's my understanding the new S series are so heavy... they are handling them a bit differently - I will ask Avaid to reply... Cheers
Amanda: Customer Service Rep.
U.S.A. Office: Red Sea 18125 Ammi Trail Houston, Texas 77060
Tel: (281) 447-0205 Fax: (281) 447-1153
Toll Free: 1-888-RedSea9