Just sharing my experience with LifeReef. If your not sure on purchasing a product or not with him and have a slight chance in returning it, dont bother. I purchased a dual overflow box for $234 shipped. I came across a drilled 125G tank for the same price, so I refused the package to avoid any incoming charges. Package was not accepted, not opened, not used, and returned back to Jeff. I emailed Jeff informing him of the refund and I was told he was going to charge me 10% fee to cover "credit card fees that he have to pay for both the initial charge and the fee I have to pay for the refund, time needed to unpack, inspect, clean up, etc."
I agree, no problem with that.
Week later, I get an email stating I been credited back $156.00 with the following fees:
less $19.99 10% restock/return fee.
less $35.00 pack/ship to you.
less $22.81 shipping back to me.
Long story short, if your debating on choosing to go with LifeReef or another manufacturer, don't go LifeReef (Although he may have excellent craftsmanship) because you won't get anywhere close to what you payed.
I agree, no problem with that.
Week later, I get an email stating I been credited back $156.00 with the following fees:
less $19.99 10% restock/return fee.
less $35.00 pack/ship to you.
less $22.81 shipping back to me.
Long story short, if your debating on choosing to go with LifeReef or another manufacturer, don't go LifeReef (Although he may have excellent craftsmanship) because you won't get anywhere close to what you payed.
