Intranick
Active Member
Ok, i know this isn't a vender, but the delivery is part of the whole process too.
I woke up this morning, checked my tracking, and discovered that my package.. has been delivered to "address other than recipient"
So I call fedex' less than helpful customer support, and they at least give me the apartment they delivered it to -- the building next to mine!
So I go up to the room they said they delivered it to, no such luck, nobody answers. I call the support number on liveaquaria.com, tell them what happened, confirm that they shipped it to the right address. Lots of fun.
now, I have to go to work in an hour and a half and wont be home. liveaquaria called fedex and the package will be recollected or replaced on fedex' behalf. I also went to the management, signed something that said they can give my phone number to the address it was delivered to, and all that fun stuff. The management will attempt to contact the person, fedex will attempt to recollect the package, i dont care which happens first, but something needs to happen. fast.
this is a 45# box of live rock.
I'm so frustrated.
I woke up this morning, checked my tracking, and discovered that my package.. has been delivered to "address other than recipient"
So I call fedex' less than helpful customer support, and they at least give me the apartment they delivered it to -- the building next to mine!
So I go up to the room they said they delivered it to, no such luck, nobody answers. I call the support number on liveaquaria.com, tell them what happened, confirm that they shipped it to the right address. Lots of fun.
now, I have to go to work in an hour and a half and wont be home. liveaquaria called fedex and the package will be recollected or replaced on fedex' behalf. I also went to the management, signed something that said they can give my phone number to the address it was delivered to, and all that fun stuff. The management will attempt to contact the person, fedex will attempt to recollect the package, i dont care which happens first, but something needs to happen. fast.
this is a 45# box of live rock.
I'm so frustrated.