Red Sea Coral Pro Salt order

[goma]

I ordered the 175 gallon bucket of Red Sea Coral Pro Salt from Dr Fosters and Smith. My delivery arrived today and this is what I found on my doorstep. I have no idea what is in this bucket. There is not a single marking anywhere on the bucket, nothing at all. I called them and they are shipping me out another one free of charge and they sent me a return label so I can return this....So odd since the Red Sea Coral Pro Salt is supposed to be in a black container. Very odd!!

 

[Lipman]

LOL wtf!
That is so strange. Who knows whats in that thing!

 

[goma]

LOL wtf!
That is so strange. Who knows whats in that thing!

Exactly! When I called them they said "Do NOT use that!!!"

 

[Lipman]

hah, glad they said the same thing. Great to see they are replacing it for you and not giving you a hard time at all.

 

[goma]

Funny because this is what it should look like:

 

[SenseiSays]

woah weird!

 

[nivek]

Must be a new prototype with additional phytoplankton added haha

 

[starktw]

You'll be lucky to get your bucket in one piece. I ordered a bucket from dr. foster and smith and it came heavily damaged and all taped up with contents leaking out. I called them and they sent me a new one and I didn't have to return the original one but the replacement came broken too.

 

[nanoreefing4fun]

That was weird...

Foster and Smith has great customer service ! I use them all the time for the tank & all our animals

 

[starktw]

That was weird...

Foster and Smith has great customer service ! I use them all the time for the tank & all our animals

I shop with them all the time too, as you said great customer service, the buckets I got just didn't hold up in shipping

 

[StevieT]

Good warehouse help is hard to find.

 

[goma]

Good warehouse help is hard to find.

LOL true!! My replacement bucket will be here today. Fingers crossed it is correct this time!

 

[goma]

So I got home from work today and here is my new bucket of Red Sea Coral Pro Salt:

 

[goma]

Has anyone experienced anything like this before from Dr Foster and Smith? Is there any chance the bucket of Red Sea Salt is inside this plain white bucket?

 

[Lipman]

lol its like they are playing a Joke on you!

 

[goma]

Yeah but it's not very funny.

 

[Wrangy]

That's rather unusual that something like that would happen twice, can you have a guess what's inside? Is it at least salt? I'd definitely be giving them a call to find out what's happening because that's just poor service by them (try and get a 2nd free bucket thrown in lol)

 

[goma]

I can shake it and it sounds like salt is inside, I just have no idea what brand. The Red Sea Coral Pro salt is supposed to be in a black bucket.

I called them and they just offered to send me another one. I told them to refund my money and stick it.

 

[SenseiSays]

hmmmmm kinda fishy huh .. no pun intended ;]

 

[nanoreefing4fun]

Ask Kevin - in ask red sea ... see what he thinks... weird

+1 StevieT post... good warehouse help hard to find