If it started then failed again it sounds like the impeller isn't clean.
Try this..
Take apart the main pump. Go easy on the screws so you don't damage the threads. Then take the cover off and get to the impeller. Take it out and gently scrape the ceramic tips. I did it with a kitchen knife. Be sure to return the rubber washers in exactly the same positions. Put the impeller back and make sure the tip spins once it is in place. If it does't spin freely it will fail again. Re-assemble and then you should work fine again.
Any calcium deposits etc on the ceramic tips could stop it spinning and make it fail so make sure it is really clean and no deposits on it, and ensure it spins with ease.
Mine failed but with a good cleaning it re-started and is running fine. I had some precipitation from additives and that's what caused the build up on my impeller, but after a good clean it re-started fine. Mine is 2 years old now. To be on the safe side i ordered a spare main pump in case something like that cropped up again but have never had to use it.
Not sure what else i can suggest. If you are under warranty it would be worth contacting Red Sea to see if they can organise a replacement.
no go. is it common that these break down so quickly? about year or so
I bought another S Series main pump as a spare, so it's a straight swop if anything goes wrong.