Lyle,
We have checked on our paypal and your claim is still open and not yet cancelled as you mentioned in this post you would do.
We have contacted you through e-mail, paypal resolution centre and here online to request you follow-up with your end as you have decided to keep the live rock...
Just wanted everyone to know that we are still actively seeking a resolution with Lyle.
Unfortunately since his last post here on Thursday and his paypal claim Lyle has not responded or contacted us.
We have offered Lyle a 100% refund on the rock and asked it was shipped back to us on Friday...
We are more than happy to take back the rock from Lyle, as we have already stated, but ask that it is shipped asap in our styrofoam cooler.
There has already been a paypal claim filed by Lyle before seeking resolution with us to this situation. We are willing to work towards a resolution but...
We have already contacted you via e-mail and offered the below offer but will post it here aswell;
If you are unhappy with your rock we will take the rock back and provide you with a refund for the livestock (not a normal policy as it also states on our web-site). If this is the option you...
Lyle,
The rock was shipped in a thick styrofoam container to ensure it stayed at a reasonable temperature and humidity while in it's 3 days in transit on it's way to you.
When this order was initially placed we contacted you and let you know that we did not have the liverock in stock and...
Its actually 1/2" :)
For those that have expressed interest:
You need to use a pvc cleaner on the top of the phosban reactor to soften up the reactor plastic.
Then just take a coupler, 1/2" in more than enough, apply your PVC cement to the end of the coupler and stick it on.
Allow...