Hi all
I am writing this posting to share with all an issue that I had with the impellers of brand new Red Sea Pumps:
For the fourth time I received a RSM 250 pump with a defective impeller. The first 3 times the pumps affected were the skimmer pumps. All of them were replaced at no cost by Red Sea. In these pumps the impellers had a crack. I realized about this, because the first pump, brand new from factory stop working because the magnet was rusted as a consequence of the salt water in contact with it. This misshaped the impeller and stop rotating. Replacement pumps were sent by Red Sea and all of them had the impeller cracked. Finally they sent me a brand new impeller with no crack.
This time I ordered a brand new RSM 250 pump #1 to have it as a replacement pump. When I opened the box today I discovered that the impeller was defective (impeller with a crack).
I have the impression that this is a systemic problem and even when Red Sea have been very responsible each time I contacted them, the factory quality control problem is not solved.
See Attached pictures
I am writing this posting to share with all an issue that I had with the impellers of brand new Red Sea Pumps:
For the fourth time I received a RSM 250 pump with a defective impeller. The first 3 times the pumps affected were the skimmer pumps. All of them were replaced at no cost by Red Sea. In these pumps the impellers had a crack. I realized about this, because the first pump, brand new from factory stop working because the magnet was rusted as a consequence of the salt water in contact with it. This misshaped the impeller and stop rotating. Replacement pumps were sent by Red Sea and all of them had the impeller cracked. Finally they sent me a brand new impeller with no crack.
This time I ordered a brand new RSM 250 pump #1 to have it as a replacement pump. When I opened the box today I discovered that the impeller was defective (impeller with a crack).
I have the impression that this is a systemic problem and even when Red Sea have been very responsible each time I contacted them, the factory quality control problem is not solved.
See Attached pictures
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