Reef Geek

BigAl07 · 11-04-2009, 05:09 PM

I always try to support our sponsors FIRST and foremost (most of you already know that) but this time I couldn't find the product I was needing with-in our sponsors so I ventured OUTSIDE the box.

I was given a "heads up" from a fellow reefer that the "Reflectors" I'm looking for (48", Retro T5 HIGHLY reflective in a narrow 2" or less configuration) were available from ReefGeek if you call them direct. So I called and to my surprise they had them in stock and ready to go. I placed my order along with several bulbs.

The next day I get an email confirmation of the order (and it's for $6 less than expected) and the next day I get Ship/Tracking information. Greg @ ReefGeek was extremely fast, efficient and helpful with my questions and such.

3 days later (weekend in there) I get this package. Looks like a normal sized box (maybe a little larger than I was expecting) for 4' bulbs. I noticed immediately a small puncture hole in one end about the size of my pinky finger. I'm already planning my correspondence to them about the obviously damaged shipment. I open that box to find so much ROOM on the inside there's no WAY the puncture got to goods. Inside the MAIN box was a more appropriately sized box for 3 bulbs and 2 4' reflectors. But what was WILD is it was suspended ( almost like floating in mid-air) on all sides by some molded foam inserts. On each end and in the middle there was a foam "doughnut" around the inner box keeping it softly suspended and not touching any part of the outer box. I was impressed. I quickly opened the inner box to find all of my goods wrapped up inside of the reflectors and once again "padded" but this time with 5,000,000,000 cushiony peanuts. This company takes Shipping & packaging serious. Everything was as expected or better.

I sent Greg at ReefGeek an email telling him next time to just have the pilot of the plane slow down and drop the box from the air because there is no way without some type of "Crushing" accident you could get damage in this box.

Reef Geek

Job Well Done!!

Allen

redsea reefer · 11-04-2009, 05:15 PM

They are a excellent company, I hope they would become a sponsor here.

BigAl07 · 11-04-2009, 05:43 PM

Quote:

Originally Posted by redsea reefer

They are a excellent company, I hope they would become a sponsor here.

Let's just say it's "being considered" by them

redsea reefer · 11-04-2009, 05:48 PM

Quote:

Originally Posted by BigAl07

Let's just say it's "being considered" by them

sambrinar · 11-04-2009, 06:08 PM

I have bought from them as well... EXCELLENT!! then even sent candy with my order.. nothing like bribery LOL

Nervoustime · 11-04-2009, 08:12 PM

I have dealt with Greg a few times. He has always been very helpful. Highly recommend Reef Geek.

yungreefer2410 · 11-04-2009, 10:00 PM

yeah i got my ati from reefgeek and it was packaged greatly. very good customer service and very fast (and free) shipping

bllfish · 11-11-2009, 08:44 AM

Purchased my T5"s from Greg about 5 years ago and have bought my bulbs and other things from him since. His shipping is top notch, never cuts corners and I have never had a problem with any of his transactions. If you have any questions he always responds to emails and will even answer his phone.

11-04-2009, 05:09 PM	#1 (permalink)
BigAl07 Do I look as lost as I am Join Date: Mar 2007 Location: Waynesville, North Carolina Posts: 21,549 View Gallery Karma Komment Add yours!	Reef Geek I always try to support our sponsors FIRST and foremost (most of you already know that) but this time I couldn't find the product I was needing with-in our sponsors so I ventured OUTSIDE the box. I was given a "heads up" from a fellow reefer that the "Reflectors" I'm looking for (48", Retro T5 HIGHLY reflective in a narrow 2" or less configuration) were available from ReefGeek if you call them direct. So I called and to my surprise they had them in stock and ready to go. I placed my order along with several bulbs. The next day I get an email confirmation of the order (and it's for $6 less than expected) and the next day I get Ship/Tracking information. Greg @ ReefGeek was extremely fast, efficient and helpful with my questions and such. 3 days later (weekend in there) I get this package. Looks like a normal sized box (maybe a little larger than I was expecting) for 4' bulbs. I noticed immediately a small puncture hole in one end about the size of my pinky finger. I'm already planning my correspondence to them about the obviously damaged shipment. I open that box to find so much ROOM on the inside there's no WAY the puncture got to goods. Inside the MAIN box was a more appropriately sized box for 3 bulbs and 2 4' reflectors. But what was WILD is it was suspended ( almost like floating in mid-air) on all sides by some molded foam inserts. On each end and in the middle there was a foam "doughnut" around the inner box keeping it softly suspended and not touching any part of the outer box. I was impressed. I quickly opened the inner box to find all of my goods wrapped up inside of the reflectors and once again "padded" but this time with 5,000,000,000 cushiony peanuts. This company takes Shipping & packaging serious. Everything was as expected or better. I sent Greg at ReefGeek an email telling him next time to just have the pilot of the plane slow down and drop the box from the air because there is no way without some type of "Crushing" accident you could get damage in this box. Reef Geek Job Well Done!! Allen __________________ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~ *Live Rock Rubble will do the SAME thing as Bio-Balls and is NOT a suitable replacement for BIO-BALLS in a Reef System! It's ALL gotta go!!* Nitrate (NO3) reduction is directly proportional to percentage of Water Change. Allen's home-made formula...currentNO3-((%WC.01)currentNO3)=finalNO3 (thanks Luukosian) This means if you change 50% of your total water volume (That's EVERYTHING) you'll get a net reduction of (NO3) somewhere around 50%. Ask me about how to increase your REEF budget without going without FOOD!!* Big Al's 10g Julie's (BigAl's Gal) 6g NanoCube Gone but not forgotten BigAl's Slow 90g Tank Chronicle Allens OFFICE 12g Nano-Reef

11-04-2009, 05:15 PM	#2 (permalink)
redsea reefer Golden Moray Join Date: Dec 2008 Location: L.A, California Posts: 2,144 View Gallery Karma Komment	Re: Reef Geek They are a excellent company, I hope they would become a sponsor here. __________________ Eddie 34g RSM 130 with 45#'s live rock and 30#'s aragonite reef sand. Tunze 9002 skimmer with inTank media rack - Koralia 2 My Tank Thread

11-04-2009, 06:08 PM	#5 (permalink)
sambrinar recovering overfeeder Join Date: May 2008 Location: Arizona Posts: 6,411 View Gallery Karma Komment Add yours!	Re: Reef Geek I have bought from them as well... EXCELLENT!! then even sent candy with my order.. nothing like bribery LOL __________________ Brenda Those who dance are considered insane by those who cannot hear the music ~ George Carlin Original member of http://www.reefsanctuary.com/forums/...eef-holic.html My addiction 75 gal glass http://www.reefsanctuary.com/forums/...ce-sanity.html

11-04-2009, 08:12 PM	#6 (permalink)
Nervoustime Neon dottyback Join Date: Nov 2006 Location: Irvine, California Posts: 668 View Gallery Karma Komment	Re: Reef Geek I have dealt with Greg a few times. He has always been very helpful. Highly recommend Reef Geek. __________________ Reza

11-11-2009, 08:44 AM	#8 (permalink)
bllfish Fire Coral Join Date: Aug 2005 Location: Stuart, FL Posts: 64 View Gallery Karma Komment Add yours!	Re: Reef Geek Purchased my T5"s from Greg about 5 years ago and have bought my bulbs and other things from him since. His shipping is top notch, never cuts corners and I have never had a problem with any of his transactions. If you have any questions he always responds to emails and will even answer his phone. __________________ "I fish by myself because lots of people don't like me, and the ones that do like me, well, I don't want them to know my spots." ><)))))*>---

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