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Vendor/Seller Feedback Please remember to post positive as well as negative experiences. Also, no flaming or attacks will be allowed.
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Old 05-05-2004, 09:46 PM   #1 (permalink)
newsalt
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Harbor Aquatics

Anyone have a hard time contacting Harbor Aquatics after placing an order? I place an order on Friday, 4/30. I received an order acknowlegement that told me someone would contact me about shipping costs and what size LR pieces I wanted. So far, I haven't heard from anyone there... I've tried calling and email with no luck. Anyone else have this experience?
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Old 05-05-2004, 10:51 PM   #2 (permalink)
Montanareefer
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I have not had any experiences with them but that does seem a little unusual. Seems like they would have gotten back to yuu by now.
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Old 05-06-2004, 02:41 AM   #3 (permalink)
mane3215
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I inquired about a coral on their site, and never heard back from them.
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Old 05-06-2004, 10:01 AM   #4 (permalink)
nigle
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Oi!

You need to talk with Joy, she is the sole owner of Harbor after her husban died. She can be a bit hard to get a hold of and at times terse in comments. It took me over two weeks to get a hold of her once, and I finally went there, she was busy with some guy from Orland Park buying $500 of live rock.

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Old 05-06-2004, 04:53 PM   #5 (permalink)
gaubow
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I hope that she continues to keep going, I am counting on driving out there in 3mos. when I restart up my 90. I'll follow this thread to see...
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Old 05-07-2004, 04:39 PM   #6 (permalink)
newsalt
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Call Harbor Aquatics yesterday. As it turns out, they never got my online order. There must be a problem with their website. Anyway, I had to cancel the order (if it ever goes through) and I placed it with Premium Aquatics.
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Old 05-07-2004, 05:29 PM   #7 (permalink)
wooddood
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good to hear i think i'll stear clear. thanks.
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120 gal/in wall tank/starboard substraight/2 250 watt 10k xm metal halides/ 4 55watt 03 actinics/150lbs lr/scwd on return/scwd on a closed loop/aquaclear aquatics 200 pro wetdry w/skimmer.




ask all the questions you have if we cant answer it we'll make up some thing. remember patience is the key to a kick ass reef.

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Old 05-08-2004, 01:35 PM   #8 (permalink)
nigle
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Oi!

If the truth was know, Joy says that all the time about the site. It hasen't be working 'correctly' for over 1.5 years that I know of.

Cheers!
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Old 05-08-2004, 03:51 PM   #9 (permalink)
wooddood
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yea nigle and it has cost her big time. what a shame really.
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120 gal/in wall tank/starboard substraight/2 250 watt 10k xm metal halides/ 4 55watt 03 actinics/150lbs lr/scwd on return/scwd on a closed loop/aquaclear aquatics 200 pro wetdry w/skimmer.




ask all the questions you have if we cant answer it we'll make up some thing. remember patience is the key to a kick ass reef.

dave.
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