ReefScavengers

tbittner · 12-14-2007, 12:15 AM

I had placed an order for a bunch of snails, crabs, and urchins from them. I received the package today and everything is awesome! I have never seen such great packaging for shipping livestock. Their prices are also outstanding!

One of the urchins didn't make it though so I sent them an email. It was less then 10 minutes later I got a response asking if I would like a refund or a store credit. Of course I said store credit because, without a doubt, I'll be ordering from them again.

Well done ReefScavengers.com!!!

reefman420 · 12-14-2007, 12:20 AM

thats the only place ill buy cleaners,out of 50 snails,50 hermits,and three orange ricordea floridas,everything came in alive.they even threw in a free starfish

Melanie · 12-14-2007, 07:36 AM

What a great experience! Their selection and prices can't be beat.

boozeman · 12-14-2007, 10:30 AM

Witfull · 12-14-2007, 10:39 AM

i hate hearing these horror stories~

tbittner · 12-15-2007, 08:49 PM

Are you talking about me adding some crabs to my tank?

wonderloss · 01-21-2008, 11:38 AM

I recently received ~50 snails and a brittle star from these guys. Everything came in alive. I did lose one nassarius snail after a couple of days, but I will not fault the company for that. I am very happy with my experience with these guys.

JulieMGarcia · 06-08-2008, 01:54 PM

I have had a horrible experience with them!! I purchased 31 animals from them. 18 of them arrived dead and they will not reply to any of my emails (even though I have gotten read receipts that they are reading them). I will NEVER do business with them again!!!

lcstorc · 06-08-2008, 02:00 PM

How long have you been trying to reach them?
They have a very good reputation so it would really suprise me. A number of our members have had great experiences.
Looks like you joined just to trash one of our sponsors.

Varga · 06-08-2008, 02:07 PM

Or an existing member who doesnt was to leave NF under their regular SN

Dentoid · 06-08-2008, 03:37 PM

Interesting thought Varga. Perhaps it is sponsor wars!

Varga · 06-08-2008, 05:23 PM

sponsor wars! interesting! usually when someone has a bad experience with any business, they tend to offer lots of detail.

Thales · 02-15-2009, 10:16 AM

Hi Everyone,

This is my first post on RS.

I am posting in an effort to get reefscavengers to refund money they know they owe me. This has been going on since April 08.
I ordered animals from them that they weren't able to obtain and they held onto my money because they were going to try to get them again. After a few months, I asked for a refund, and they only gave me a partial refund - only after finally getting ahold of Dylan (the owner - not sure if he sold the business yet) on the phone. Since then, his phone number has been disconnected, when I have been able to get a hold of him via email, he has very nicely said they would send the rest of the refund soon, but he hasen't. Most recently, he said they would after the holidays, still nothing and no communication back from him.
I was very happy with my order from Dylan, and how he wanted to work with me to get the animals I wanted. However, I am very sad that he continues to promise to return the money he admits he still owes me, and very sad he keeps promising to return it but won't even communicate with me.

Sorry this is my first post on this forum, but I am at my wits end and could really use the money.

If anyone has any current contact info for these guys I would sure appreciate it. Thanks.

Rich

Oklahoma Ocean · 03-01-2009, 10:44 AM

I am also having trouble getting in contact with reefscavengers. I placed a $60.00 order over a month ago and havent heard a thing from them. Ive sent three emails ive atempted to contact them through myspace where im their #2 friend. I have made several orders in the past with great results, but things went to heck with that. A month ago if you would have asked me where, ide said reefscavengers. now I wouldnt.

Hootiedablofish · 05-28-2009, 04:25 PM

Well where to start. We just received our order. We ordered overnight shipping and it never showed up so we called and it was at the post office 15 miles away or so. We ended up driving there to pick it up as it wasnt going to be delivered till the next day. The clerk informed us that it was paid for as
2nd day delivery. That alone really erks me. Next Im pretty sure the anemone is doa, I will give it some time to see if it will perk back up or not in the next hour or so. Doesnt look like we received our full order on our hermit crabs eithier. /sigh

12-14-2007, 12:15 AM	#1 (permalink)
tbittner Watch this Ma! Join Date: Jun 2007 Location: Northern VA Posts: 5,563 View Gallery Karma Komment Add yours!	ReefScavengers I had placed an order for a bunch of snails, crabs, and urchins from them. I received the package today and everything is awesome! I have never seen such great packaging for shipping livestock. Their prices are also outstanding! One of the urchins didn't make it though so I sent them an email. It was less then 10 minutes later I got a response asking if I would like a refund or a store credit. Of course I said store credit because, without a doubt, I'll be ordering from them again. Well done ReefScavengers.com!!! __________________ Terry 150g predator tank full of killers. Soon to be upgraded to a 360g. 450g reef 300g sump.

12-14-2007, 12:20 AM	#2 (permalink)
reefman420 Elegance coral Join Date: Jul 2007 Location: minneapolis Posts: 1,085 View Gallery Karma Komment Add yours!	Re: ReefScavengers thats the only place ill buy cleaners,out of 50 snails,50 hermits,and three orange ricordea floridas,everything came in alive.they even threw in a free starfish __________________ 155 oceanic bow front,20 long refuge packed with caluerpa and mangroves,40 gallon sump,175lbs LR,3x250 watt xm 10ks,aqua-c remora,and pro-clear 150 skimmers sailfin tang,kole tang,royal gramma,cinnimon clown,2xpink skunk clowns,six line wrasse,mandarin, 155 bow coral-orange montipora cap,superman monti cap,scripps green polyped staghorn,ORA pink poccilipora,ORA blue millipora,green slimer,yellow UK acro,pink birdsnest,armor of god zoas,various zoas and shrooms,hammer,frogspawn,clove polyps,favite,fancey toadstool,reg toadstool,yellow leather,purple leather,devils hand,2 types xenia,ricordea florida,ricordea yuma,kenya tree,galaxia,bubble coral,button polyps inverts are lots of snails and hermits,crocea clam,maxima clam and seabae anemone,rbta

12-14-2007, 07:36 AM	#3 (permalink)
Melanie Golden Moray Join Date: Jun 2007 Location: Naples, Florida Posts: 2,120 View Gallery Karma Komment Add yours!	Re: ReefScavengers What a great experience! Their selection and prices can't be beat. __________________ My Reef Journey Latest Recap My Videos My Flickr Photos Pres. of Dork Club I love ScubaDrew and North East Coral! Read why HERE...

12-14-2007, 10:30 AM	#4 (permalink)
boozeman The CodFather ~ Join Date: Apr 2006 Location: new york Posts: 8,802 View Gallery Karma Komment Add yours!	Re: ReefScavengers __________________ ...and when I'm old and wise little things mean little to me like autumn winds they'll blow right through me and someday, in the mist of time when they ask you if you knew me remember that you were a friend of mine

12-15-2007, 08:49 PM	#6 (permalink)
tbittner Watch this Ma! Join Date: Jun 2007 Location: Northern VA Posts: 5,563 View Gallery Karma Komment Add yours!	Re: ReefScavengers Are you talking about me adding some crabs to my tank? __________________ Terry 150g predator tank full of killers. Soon to be upgraded to a 360g. 450g reef 300g sump.

06-08-2008, 01:54 PM	#8 (permalink)
JulieMGarcia Tunicate Join Date: Jun 2008 Posts: 1 View Gallery Karma Komment	Re: ReefScavengers I have had a horrible experience with them!! I purchased 31 animals from them. 18 of them arrived dead and they will not reply to any of my emails (even though I have gotten read receipts that they are reading them). I will NEVER do business with them again!!!

06-08-2008, 02:00 PM	#9 (permalink)
lcstorc Sunshine Reefer Join Date: Mar 2006 Location: Cocoa Fl Posts: 26,433 View Gallery Karma Komment Add yours!	Re: ReefScavengers How long have you been trying to reach them? They have a very good reputation so it would really suprise me. A number of our members have had great experiences. Looks like you joined just to trash one of our sponsors. __________________ Peace LYNN Lynn and Franks saltwater adventure Lynn's 20g clown tank Lynn's 90g of sunshine Lynn's frag tank experiment A reef tank is like a race car. The faster you go the harder you crash.

06-08-2008, 02:07 PM	#10 (permalink)
Varga Manta Ray Join Date: Dec 2007 Location: Seattle, WA Posts: 3,355 View Gallery Karma Komment Add yours!	Re: ReefScavengers Or an existing member who doesnt was to leave NF under their regular SN __________________ Varga's Cube http://www.reefsanctuary.com/forums/...on-cube-5.html

06-08-2008, 05:23 PM	#12 (permalink)
Varga Manta Ray Join Date: Dec 2007 Location: Seattle, WA Posts: 3,355 View Gallery Karma Komment Add yours!	Re: ReefScavengers sponsor wars! interesting! usually when someone has a bad experience with any business, they tend to offer lots of detail. __________________ Varga's Cube http://www.reefsanctuary.com/forums/...on-cube-5.html

02-15-2009, 10:16 AM	#13 (permalink)
Thales Tunicate Join Date: Feb 2009 Location: SF Posts: 2 View Gallery Karma Komment	Re: ReefScavengers Hi Everyone, This is my first post on RS. I am posting in an effort to get reefscavengers to refund money they know they owe me. This has been going on since April 08. I ordered animals from them that they weren't able to obtain and they held onto my money because they were going to try to get them again. After a few months, I asked for a refund, and they only gave me a partial refund - only after finally getting ahold of Dylan (the owner - not sure if he sold the business yet) on the phone. Since then, his phone number has been disconnected, when I have been able to get a hold of him via email, he has very nicely said they would send the rest of the refund soon, but he hasen't. Most recently, he said they would after the holidays, still nothing and no communication back from him. I was very happy with my order from Dylan, and how he wanted to work with me to get the animals I wanted. However, I am very sad that he continues to promise to return the money he admits he still owes me, and very sad he keeps promising to return it but won't even communicate with me. Sorry this is my first post on this forum, but I am at my wits end and could really use the money. If anyone has any current contact info for these guys I would sure appreciate it. Thanks. Rich

03-01-2009, 10:44 AM	#14 (permalink)
Oklahoma Ocean Tunicate Join Date: Mar 2009 Location: Miami Oklahoma Posts: 21 View Gallery Karma Komment Add yours!	Re: ReefScavengers I am also having trouble getting in contact with reefscavengers. I placed a $60.00 order over a month ago and havent heard a thing from them. Ive sent three emails ive atempted to contact them through myspace where im their #2 friend. I have made several orders in the past with great results, but things went to heck with that. A month ago if you would have asked me where, ide said reefscavengers. now I wouldnt.

05-28-2009, 04:25 PM	#15 (permalink)
Hootiedablofish Bryozoan Join Date: Apr 2009 Posts: 52 View Gallery Karma Komment	Re: ReefScavengers Well where to start. We just received our order. We ordered overnight shipping and it never showed up so we called and it was at the post office 15 miles away or so. We ended up driving there to pick it up as it wasnt going to be delivered till the next day. The clerk informed us that it was paid for as 2nd day delivery. That alone really erks me. Next Im pretty sure the anemone is doa, I will give it some time to see if it will perk back up or not in the next hour or so. Doesnt look like we received our full order on our hermit crabs eithier. /sigh

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