My order

michael_cb_125 · 03-20-2009, 12:43 PM

Hello,
I received my order yesterday, and I am missing several items. I emailed you yesterday, and I have gotten no response.

The order was under the name Robin S.

~Michael

johnmaloney · 03-20-2009, 09:44 PM

Hi MIchael, found the order, what are you missing from it?

michael_cb_125 · 03-20-2009, 10:47 PM

I am pretty sure that I am missing all of the gracilaria.

Are the macros packed individually in bags?

~Michael

johnmaloney · 03-20-2009, 11:54 PM

Yes to the question each indiv. species is bagged. Not each item. The top shelf? the display? both?

michael_cb_125 · 03-21-2009, 12:00 AM

Both. I ordered two of each, and did not receive any of it.

~Michael

johnmaloney · 03-21-2009, 01:13 AM

I have them here marked as shipped on the packing sheet so we probably put it in the wrong box. Obviously our fault, I will send out a refund for them now, along with shipping. Sorry I can't do better for you now, but I don't have them to send and we are expecting violent seas next week so I don't know when to expect them back in stock, I just know it should be a few days at the very least.

03-20-2009, 12:43 PM	#1 (permalink)
michael_cb_125 Reef Shark Join Date: Dec 2006 Location: Charlotte,NC Posts: 5,600 View Gallery Karma Komment	My order Hello, I received my order yesterday, and I am missing several items. I emailed you yesterday, and I have gotten no response. The order was under the name Robin S. ~Michael __________________ All Fish are "Semi-Reef Safe"

03-20-2009, 09:44 PM	#2 (permalink)
johnmaloney Neon dottyback Join Date: Nov 2007 Posts: 600 View Gallery Karma Komment	Re: My order Hi MIchael, found the order, what are you missing from it? __________________ Here is a link to my sponsored forum on reefsanctuary. Here is a link to my website, we do clean up crews and macroalgae.

03-20-2009, 10:47 PM	#3 (permalink)
michael_cb_125 Reef Shark Join Date: Dec 2006 Location: Charlotte,NC Posts: 5,600 View Gallery Karma Komment	Re: My order I am pretty sure that I am missing all of the gracilaria. Are the macros packed individually in bags? ~Michael __________________ All Fish are "Semi-Reef Safe"

03-20-2009, 11:54 PM	#4 (permalink)
johnmaloney Neon dottyback Join Date: Nov 2007 Posts: 600 View Gallery Karma Komment	Re: My order Yes to the question each indiv. species is bagged. Not each item. The top shelf? the display? both? __________________ Here is a link to my sponsored forum on reefsanctuary. Here is a link to my website, we do clean up crews and macroalgae.

03-21-2009, 12:00 AM	#5 (permalink)
michael_cb_125 Reef Shark Join Date: Dec 2006 Location: Charlotte,NC Posts: 5,600 View Gallery Karma Komment	Re: My order Both. I ordered two of each, and did not receive any of it. ~Michael __________________ All Fish are "Semi-Reef Safe"

03-21-2009, 01:13 AM	#6 (permalink)
johnmaloney Neon dottyback Join Date: Nov 2007 Posts: 600 View Gallery Karma Komment	Re: My order I have them here marked as shipped on the packing sheet so we probably put it in the wrong box. Obviously our fault, I will send out a refund for them now, along with shipping. Sorry I can't do better for you now, but I don't have them to send and we are expecting violent seas next week so I don't know when to expect them back in stock, I just know it should be a few days at the very least. __________________ Here is a link to my sponsored forum on reefsanctuary. Here is a link to my website, we do clean up crews and macroalgae. Last edited by johnmaloney : 03-21-2009 at 01:20 AM. Reason: edited it a few times to make sense.

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