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Old 10-17-2007, 06:23 PM   #31 (permalink)
cheeks69
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Re: OT: I'm heartbroken

I can't believe it !
I think that since you've been taking things slow and have invested a good chunk of change in this project I would wait for another tank and insist on a discount for all our troubles.
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Old 10-19-2007, 10:58 AM   #32 (permalink)
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Re: OT: I'm heartbroken

Update: I got a call from the builder yesterday...aparently a brand new tank was expressly built for me and will be ariving in California monday and at my doorstep by the end of the week. The old tank will be picked up and swapped out for the brand new one and I will be given special consideration for my headaches (details of which I cannot go into )
Needless to say, I am very happy with the outcome and IMHO the level of customer service provided by this company truly has no equal

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Old 10-19-2007, 11:02 AM   #33 (permalink)
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Re: OT: I'm heartbroken

good to hear. its like my pa used to tell me.

"It ain't how ya "F" up that matters, its how you fix it that truly matters"
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Old 10-19-2007, 11:44 AM   #34 (permalink)
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Re: OT: I'm heartbroken

Glad to hear they are taking care of you. I was sure they would.
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Old 10-19-2007, 11:45 AM   #35 (permalink)
goldenmean
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Re: OT: I'm heartbroken

That is very cool!
Whhhooooooo Hooooooo!
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Old 10-19-2007, 11:53 AM   #36 (permalink)
Witfull
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Re: OT: I'm heartbroken

italy to LA, to NY? no wonder they are expensive~
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Originally Posted by Amphibious View Post
I couldn't agree more on your statement above. With 61 yrs in the hobby, the last 41 yrs in the saltwater end exclusively, I, too, can do things that others should NOT.
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