OT: I'm heartbroken - Page 2

kathywithbirds · 10-11-2007, 06:34 PM

yeah, I know it sucks, but you'd see that imperfection even if it was darn near gone -- you'd just know about it and it'd drive you nuts.

and Boomer made a good point about the lensing thing... especially in that nice glass.

Go get one of those wall framed "fish pictures" adn stare at that for a month.

CATALYST · 10-11-2007, 06:39 PM

I manufacture parts and every once in awhile some things are received broken. I always recommend a new part. If it's damaged in shipping it should be covered as long as it was insured. I file the claim and get them a new part. It sucks waiting but I don't want people out there bummed that they aren't completely satisfied.

Gina · 10-11-2007, 07:04 PM

I'd go for the replacement!

Oh, sorry that it came in damaged. I know how long you've been waiting!

Dentoid · 10-11-2007, 07:11 PM

Replacement here!

reefman420 · 10-11-2007, 07:39 PM

replace it..Unless their talking about sending you all the live rock u need to fill it for free.lol replace it man

bluespotjawfish · 10-11-2007, 08:29 PM

If it is an inch from the bottom and you are going with a deep sand bed you might consider the discount (provided it is a substantial one). The repaired scratch against the sand bed won't be very noticable because you won't have light reflecting against it.

vdituri · 10-11-2007, 08:38 PM

Italy! Dang man getting the fancy stuff. lol

I'd take a macro shot of it and get an estimate from a glass repair place and ask them how invisible it will be after the repairs or if it will be invisible.

Frankie · 10-11-2007, 08:58 PM

I hate to say it Booze but i would wait for a replacement. That tank cost you bucks. I also would demand some money back for the inconvenience.
Sorry for your troubles buddy.

blue_eyes53813 · 10-11-2007, 09:34 PM

OHHH man that stinks... I would waite for a replacement AND ask for a discount on the new one.. That is along time to have to waite and headache, pain and suffering,,,

So get a replacement and ask for a discount for the trouble...

teresa · 10-11-2007, 09:51 PM

Sorry to hear about your tank Robert.
I would wait for another tank and also insists on a discount for the stress.Take both.

sasquatch · 10-11-2007, 09:56 PM

Well, Im glad you posted it Booze, it does help a little right? start your build and let them swap it out later, by the time your rock cures the new one will be in, chin up old man, Jess will do ya right. Steve

Cougra · 10-12-2007, 12:24 PM

I too would suggest replacing it. If they do send you the replacement what are they going to do with this tank? Perhaps you can bargin with them to keep this one to use as a QT or sump or something along those lines?

Intranick · 10-12-2007, 03:34 PM

hmm.. it depends.. if you could cover the scratch with a DSB or put it on the back facing the wall (if you have it against a wall) so you cant see it, take a cash amount, but see if you can pull off an extra 10% off of what they offer, but settle with 5%

if there is no way you can "hide" it, make em send you a new tank and see if you can get a discount

Saltwater Noob · 10-12-2007, 05:03 PM

I would wait for the new tank with a discount for the time you have to wait but never settle for less

Frankie · 10-12-2007, 07:30 PM

Well, as much as we all want discounts on stuff for our inconveniences and such, the manufacturing world doesn't always seem to care what are feelings are. Especially if they are making good on there products. And there not legally obliged to be that way either.
Booze, your in retail and know the deal. Kindly ask them for a better deal and if not just suck it up and get a new tank. I would even after that, go so far as to ask for a speedy delivery at least. See what you can do. I wish you luck buddy.

10-11-2007, 06:34 PM	#16 (permalink)
kathywithbirds Social Darwinism victim Join Date: May 2007 Location: The Hood, NJ Posts: 5,836 View Gallery Karma Komment	Re: OT: I'm heartbroken yeah, I know it sucks, but you'd see that imperfection even if it was darn near gone -- you'd just know about it and it'd drive you nuts. and Boomer made a good point about the lensing thing... especially in that nice glass. Go get one of those wall framed "fish pictures" adn stare at that for a month. __________________ (\_/) (\__/) ( . .) (^.^) (")(") (> <) Bunny and Bunnina have worked things out. Bunny was mistaken after all, Bunnina was not having an affair. "Besides the noble art of getting things done, there is the noble art of leaving things undone. The wisdom of life consists in the elimination of non-essentials." ~Lin Yutang

10-11-2007, 06:39 PM	#17 (permalink)
CATALYST Elegance coral Join Date: Mar 2007 Location: SoCal Posts: 1,221 View Gallery Karma Komment	Re: OT: I'm heartbroken I manufacture parts and every once in awhile some things are received broken. I always recommend a new part. If it's damaged in shipping it should be covered as long as it was insured. I file the claim and get them a new part. It sucks waiting but I don't want people out there bummed that they aren't completely satisfied.

10-11-2007, 07:04 PM	#18 (permalink)
Gina Moderator Join Date: Dec 2003 Location: Indiana Posts: 8,836 View Gallery Karma Komment	Re: OT: I'm heartbroken I'd go for the replacement! Oh, sorry that it came in damaged. I know how long you've been waiting! __________________ Gina and Mark's 75 Visit Our Sponsors Gina's Cube Gina Last edited by Gina : 10-11-2007 at 07:05 PM. Reason: forgot to say something

10-11-2007, 07:11 PM	#19 (permalink)
Dentoid Over Achiever Join Date: Dec 2006 Location: Virginia Posts: 10,597 View Gallery Karma Komment	Re: OT: I'm heartbroken Replacement here! __________________ Scott Dentoid's Reeforama

10-11-2007, 07:39 PM	#20 (permalink)
reefman420 Elegance coral Join Date: Jul 2007 Location: minneapolis Posts: 1,085 View Gallery Karma Komment Add yours!	Re: OT: I'm heartbroken replace it..Unless their talking about sending you all the live rock u need to fill it for free.lol replace it man __________________ 155 oceanic bow front,20 long refuge packed with caluerpa and mangroves,40 gallon sump,175lbs LR,3x250 watt xm 10ks,aqua-c remora,and pro-clear 150 skimmers sailfin tang,kole tang,royal gramma,cinnimon clown,2xpink skunk clowns,six line wrasse,mandarin, 155 bow coral-orange montipora cap,superman monti cap,scripps green polyped staghorn,ORA pink poccilipora,ORA blue millipora,green slimer,yellow UK acro,pink birdsnest,armor of god zoas,various zoas and shrooms,hammer,frogspawn,clove polyps,favite,fancey toadstool,reg toadstool,yellow leather,purple leather,devils hand,2 types xenia,ricordea florida,ricordea yuma,kenya tree,galaxia,bubble coral,button polyps inverts are lots of snails and hermits,crocea clam,maxima clam and seabae anemone,rbta

10-11-2007, 08:29 PM	#21 (permalink)
bluespotjawfish Tridacna maxima Join Date: Dec 2006 Location: Utah Posts: 4,410 View Gallery Karma Komment	Re: OT: I'm heartbroken If it is an inch from the bottom and you are going with a deep sand bed you might consider the discount (provided it is a substantial one). The repaired scratch against the sand bed won't be very noticable because you won't have light reflecting against it. __________________ Lorraine To BB and all Bluespots - Journey of the 2nd Year ...The 2nd Year - Photoshow Check out Mr. BJ and friends... Mr. BJ's Aquarium - PhotoShow

10-11-2007, 08:38 PM	#22 (permalink)
vdituri Excellent Guesser :D Join Date: Aug 2006 Location: Sacramento California Posts: 5,776 View Gallery Karma Komment Add yours!	Re: OT: I'm heartbroken Italy! Dang man getting the fancy stuff. lol I'd take a macro shot of it and get an estimate from a glass repair place and ask them how invisible it will be after the repairs or if it will be invisible. __________________ Victor ----- People come into our lives for a reason, a season or a lifetime. When you know which one it is, you will know what to do for that person. When someone is in your life for a REASON, it is usually to meet a need you have expressed. They have come to assist you through a difficulty, to provide you with guidance and support, to aid you physically, emotionally or spiritually. They may seem like a godsend and they are. They are there for the reason you need them to be. Then, without any wrongdoing on your part or at an inconvenient time, this person will say or do something to bring the relationship to an end. What we must realize is that our need has been met, our desire fulfilled, their work is done. The prayer you sent up has been answered and now it is time to move on.

10-11-2007, 09:34 PM	#24 (permalink)
blue_eyes53813 Hey!Its not my fault Join Date: Nov 2003 Location: Lancaster, Wisconsin Posts: 7,142 View Gallery Karma Komment Add yours!	Re: OT: I'm heartbroken OHHH man that stinks... I would waite for a replacement AND ask for a discount on the new one.. That is along time to have to waite and headache, pain and suffering,,, So get a replacement and ask for a discount for the trouble... __________________ 265 Gallon Reef built into basement wall. Lighting = 6x250 watts MH, 2x96 watt PC ,and 2x140 watt VHO for a total watt of 1,972 watts . New addition on 4-14-07 of 100 gallon sump and 100 gallon refugium. I think I have lost my mind. Gotta love this hobby Vicki Life is like a pathway of untrodden snow. Be careful how you step in it for every mark will show Definition of FRIENDSHIP: All lives touch other lives to create something new and alive My tank chronicles. http://www.reefsanctuary.com/forums/...wall-reef.html

10-11-2007, 09:51 PM	#25 (permalink)
teresa Sea Pen Join Date: Mar 2007 Posts: 337 View Gallery Karma Komment Add yours!	Re: OT: I'm heartbroken Sorry to hear about your tank Robert. I would wait for another tank and also insists on a discount for the stress.Take both.

10-11-2007, 09:56 PM	#26 (permalink)
sasquatch Brunt of all Jokes~ Join Date: Aug 2006 Location: the very farthest west coast of canada Posts: 8,917 View Gallery Karma Komment Add yours!	Re: OT: I'm heartbroken Well, Im glad you posted it Booze, it does help a little right? start your build and let them swap it out later, by the time your rock cures the new one will be in, chin up old man, Jess will do ya right. Steve

10-12-2007, 12:24 PM	#27 (permalink)
Cougra Dragon Moderator Join Date: Nov 2003 Location: Toronto, ON Posts: 2,216 View Gallery Karma Komment	Re: OT: I'm heartbroken I too would suggest replacing it. If they do send you the replacement what are they going to do with this tank? Perhaps you can bargin with them to keep this one to use as a QT or sump or something along those lines? __________________ Michelle Just because something CAN be done, it doesn't mean that it SHOULD be done!

10-12-2007, 05:03 PM	#29 (permalink)
Saltwater Noob I'm Learning Join Date: Apr 2007 Location: New Port Richey, Fl Posts: 367 View Gallery Karma Komment	Re: OT: I'm heartbroken I would wait for the new tank with a discount for the time you have to wait but never settle for less __________________ 65 gal Reef Tank 8 gal sump aquaC remora Skimmer w MJ 1200 pump Hydro #3 for flow MJ1200 for flow Current Extreme Pro 6 Bulb T5 Setup Live Stock Yellow Tang - Six Line - Clown - and about 50 red leg hermits - 25 snails - 2 star fish and 2 cucumbers. Corals zoo's and GSP and shrooms surge return pump

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