ACJr and DC8 Troubleshooting...

bluespotjawfish · 06-03-2008, 09:35 AM

After the flood this weekend, I appear to have one problem. I have one outlet on the DC8 that isn't turning on and off as it should. All the other outlets are doing as per their program. I suppose I could have something wrong in the programming, but I didn't alter any programming. It is my VHOs. I manually changed the program to the off position and they stayed on as well.

Any clues on if this is a controller problem or the DC 8? When the flood first occurred the DC8 was blowing the GFCI, but now it is running fine so I assume it got a bit wet (not very much though).

BarbMazz · 06-03-2008, 09:45 AM

Lorraine, I suggest you shoot an email off to Neptune... those guys are great at getting back to you right away.

When I had trouble with the moonlights (which were actually working, but I didn't understand the "true" lunar cycle! lol ) they sent me very detailed emails about exactly how to troubleshoot the problem.

That way you can have feedback here, AND hear from the company, too... double-good information!

Mattfish · 06-06-2008, 11:52 PM

I just got an AC III Pro, so I'm no expert, but it seems possible that if you just had a little flood, but the outlet itself is working (you mentioned you turned it off programatically, but the light was still on...), then it might be that the pin in the connector cable from the DC8 to the main unit is either dirty or somehow not making contact (rust from "the flood" maybe?), and therefore not responding to "commands"....

Woodstock · 06-07-2008, 06:23 AM

Very hard to say Lorraine. It could be the switch in the outlet frozen in place or it could be damaged wires in the connector cable as Mike mentioned. Large surges of hot electricity when exposed to saltwater can do a lot of damage.
You're fortunate that it works at all.
If saltwater did get inside the DC8, once it dries it leaves behind a salt residue that will continue to attract moisture and could cause more problems later on.
Sending it off for repair, although expensive, would be my suggestion.

Mattfish · 06-07-2008, 11:35 PM

As Barb suggested, emailing Neptune ought to get a quick response. I sent one last night and even though it's Saturday, got a response today. Great to get answers quickly from the source.....

06-03-2008, 09:35 AM	#1 (permalink)
bluespotjawfish Tridacna maxima Join Date: Dec 2006 Location: Utah Posts: 4,218 View Gallery Karma Komment	ACJr and DC8 Troubleshooting... After the flood this weekend, I appear to have one problem. I have one outlet on the DC8 that isn't turning on and off as it should. All the other outlets are doing as per their program. I suppose I could have something wrong in the programming, but I didn't alter any programming. It is my VHOs. I manually changed the program to the off position and they stayed on as well. Any clues on if this is a controller problem or the DC 8? When the flood first occurred the DC8 was blowing the GFCI, but now it is running fine so I assume it got a bit wet (not very much though). __________________ Lorraine To BB and all Bluespots - Journey of the 2nd Year ...The 2nd Year - Photoshow Check out Mr. BJ and friends... Mr. BJ's Aquarium - PhotoShow

06-03-2008, 09:45 AM	#2 (permalink)
BarbMazz Madame Klanganator Join Date: Dec 2007 Location: Near Cleveland, Ohio Posts: 3,252 View Gallery Karma Komment Add yours!	Re: ACJr and DC8 Troubleshooting... Lorraine, I suggest you shoot an email off to Neptune... those guys are great at getting back to you right away. When I had trouble with the moonlights (which were actually working, but I didn't understand the "true" lunar cycle! lol ) they sent me very detailed emails about exactly how to troubleshoot the problem. That way you can have feedback here, AND hear from the company, too... double-good information! __________________ A Snail's Pace Beginning: an old lady's first reef http://www.reefsanctuary.com/forums/...tml#post366161 ~not knowing how near the truth is we seek it far away~

06-06-2008, 11:52 PM	#3 (permalink)
Mattfish King of all I survey Join Date: Mar 2008 Location: Cupertino, CA Posts: 190 View Gallery Karma Komment Add yours!	Re: ACJr and DC8 Troubleshooting... I just got an AC III Pro, so I'm no expert, but it seems possible that if you just had a little flood, but the outlet itself is working (you mentioned you turned it off programatically, but the light was still on...), then it might be that the pin in the connector cable from the DC8 to the main unit is either dirty or somehow not making contact (rust from "the flood" maybe?), and therefore not responding to "commands".... __________________ Mike - for the Mattfish Family - Mike, Pum and Matthew the little fish "A billion here, a billion there, pretty soon it's real money." Sen. Sam Rayburn on the 1964 Congressional Budget, or, anyone with a tank. "I can't complain, but sometimes I still do." Joe Walsh on life. "Vote early, vote often." Mayor Wild Bill Thompson of Chicago on elections during the Capone era.

06-07-2008, 06:23 AM	#4 (permalink)
Woodstock The Wand Geek was here. ;) Join Date: Nov 2003 Location: North Carolina Posts: 23,260 View Gallery Karma Komment Add yours!	Re: ACJr and DC8 Troubleshooting... Very hard to say Lorraine. It could be the switch in the outlet frozen in place or it could be damaged wires in the connector cable as Mike mentioned. Large surges of hot electricity when exposed to saltwater can do a lot of damage. You're fortunate that it works at all. If saltwater did get inside the DC8, once it dries it leaves behind a salt residue that will continue to attract moisture and could cause more problems later on. Sending it off for repair, although expensive, would be my suggestion. __________________ ~Doni Marie~ *GOT ICH???* *My QT/Hospital Tank* ~120 Reef Chronicle ~ *~Breeding Picasso Clownfish~* "Energy and persistence conquer all things." Benjamin Franklin __________________________________________________ ______________________________________________ 120 mixed reef, dual Reeflux 10k 250 MHs, dual Geiseman Actinic T5s,Neptune AC III, ASM g3, 2x Korallia #3, Mag 9.5 return

06-07-2008, 11:35 PM	#5 (permalink)
Mattfish King of all I survey Join Date: Mar 2008 Location: Cupertino, CA Posts: 190 View Gallery Karma Komment Add yours!	Re: ACJr and DC8 Troubleshooting... As Barb suggested, emailing Neptune ought to get a quick response. I sent one last night and even though it's Saturday, got a response today. Great to get answers quickly from the source..... __________________ Mike - for the Mattfish Family - Mike, Pum and Matthew the little fish "A billion here, a billion there, pretty soon it's real money." Sen. Sam Rayburn on the 1964 Congressional Budget, or, anyone with a tank. "I can't complain, but sometimes I still do." Joe Walsh on life. "Vote early, vote often." Mayor Wild Bill Thompson of Chicago on elections during the Capone era.

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