**Neptune AquaController** - Page 7

bluespotjawfish · 01-04-2008, 09:30 PM

Ok, I have the serial cable and the adapter that I need, but aquanotes is saying it can't talk to the controller? I'm sure it is something associated with how this computer recognizes the port, but this is a new computer (running vista) and I don't know where to go or how to fix this. Took me all day to get it to talk with the internet again after I updated my virus software.

Anyone got any ideas?

bluespotjawfish · 01-04-2008, 09:41 PM

I have located where the port is located on the computer (COM6), and I have the owners manual for the controller that lays out the 8 pins, but don't see any option where I can define which pin communicates what.

bluespotjawfish · 01-04-2008, 09:55 PM

Well, I was able to track it down through their troubleshooting guide. Changed my computer to COM1 and checked all the settings between the two and we are rolling (I think).

Woodstock · 01-04-2008, 11:08 PM

Good work figuring it out

I let my husband set up the networking for mine.

bluespotjawfish · 01-04-2008, 11:12 PM

I could only wish I could be so lucky! I wish he had power tools too!

bluespotjawfish · 01-04-2008, 11:13 PM

The only thing I could get it to do is tell me what time the controller said. Hum, I guess I need to figure it out better. I went ahead and just ordered the full program and will probably wait until I get it.

bluespotjawfish · 01-11-2008, 05:52 PM

Got the full program. Hum. I still feel stupid!

I have successfully downloaded the data log (I think, anyway that is what it told me). But can't get it graph or provide me a report.

Under reports, when I click on AquaNotes log, I get a message that it cannot find C:\ProgramFiles\AquaNotes\etc\logfile.logfile. And it asks if I want to creat a new one. When I click yes it opens up an empty notepad file. I have also tried repair database, and that takes me to these files and there is a logfile in the "etc" folder. But when I click on it nothing happens...

When I tell it to graph, all I get is a few entries that I manually entered.

bluespotjawfish · 01-11-2008, 06:29 PM

Curt from Neptune has been kind enough to answer several e-mails from me today. The is the answer about where the datalog went. I had done all of this, but still didn't get anything. However, in the meantime, I had closed the program and when I went back in everything worked like a charm.

Quote:

It is put into the conditions tab of the tank database window. Check the time & date on the controller, and make sure that you have the AquaController’s serial number in the serial # field on the tank database window.

BigAl07 · 01-11-2008, 09:28 PM

He's GREAT isn't he?

I have noticed a couple of "bugs" since I upgraded. Every once in a while I get some stranger "characters" in the program when I try to upload the program BACK to the controller. Also every once in a while I get some CRAZY information on the GRAPH! I just close AquaNotes down and re-open and it's all good. One time I had a TEMP reading on the chart of 1000 degrees. I hoped that was an error but closing and re-opening took care of it.

Good luck and keep us posted

bluespotjawfish · 01-11-2008, 10:24 PM

It seems to be doing good for me now. I'm running it on Vista and it seems to run fine. When I first installed it and then opened the program Windows shut down my computer, but that hasn't happened again since.

BigAl07 · 01-11-2008, 10:32 PM

Quote:

Originally Posted by bluespotjawfish

It seems to be doing good for me now.

That's good! I LOVE IT!!

Quote:

Originally Posted by bluespotjawfish

...I'm running it on Vista and it seems to run fine. ...

I've dropped Vista at home and at work. We have reformatted so MANY machines and went back to XP Pro. I think I'd go MAC before going back to VISTA the way it is now. It sucks (from a IT stand point)

Quote:

Originally Posted by bluespotjawfish

When I first installed it and then opened the program Windows shut down my computer, but that hasn't happened again since.

Yeah many "strange" things happen with Vista. It doesn't "play well with others" but it sounds like it's working for you now. Glad to hear that

bluespotjawfish · 01-12-2008, 09:26 PM

Well, on to the next problem of the day.

My pH readings on my controller are quite different than on the program. Should they be?

7.88 versus 8.07

In the configuration tab, the pH is Enabled, the offset is -0.51, and the slope is 0.904. I have not changed these settings. Should I? Or is this what the pH calibration set it at.

bluespotjawfish · 01-12-2008, 11:05 PM

Woodstock · 01-15-2008, 05:57 AM

Do not touch those settings. Those are from the calibration procedure.

Are you still having the PH reading issues?

CAVINCA · 01-15-2008, 07:38 AM

Quote:

Originally Posted by BigAl07

I think I'd go MAC before going back to VISTA the way it is now.

MAC's are an amazing IT tool. Mine Allows me to Trouble shoot pcs without worry of a virus being transfered over and wrecking havok.

Speaking of MAC, is aquanotes supported, or will i have to run in a Windows setting, via virtual machine? Any Idea?

01-04-2008, 09:30 PM	#91 (permalink)
bluespotjawfish Tridacna maxima Join Date: Dec 2006 Location: Utah Posts: 4,296 View Gallery Karma Komment	Re: Neptune AquaController Ok, I have the serial cable and the adapter that I need, but aquanotes is saying it can't talk to the controller? I'm sure it is something associated with how this computer recognizes the port, but this is a new computer (running vista) and I don't know where to go or how to fix this. Took me all day to get it to talk with the internet again after I updated my virus software. Anyone got any ideas? __________________ Lorraine To BB and all Bluespots - Journey of the 2nd Year ...The 2nd Year - Photoshow Check out Mr. BJ and friends... Mr. BJ's Aquarium - PhotoShow

01-04-2008, 09:41 PM	#92 (permalink)
bluespotjawfish Tridacna maxima Join Date: Dec 2006 Location: Utah Posts: 4,296 View Gallery Karma Komment	Re: Neptune AquaController I have located where the port is located on the computer (COM6), and I have the owners manual for the controller that lays out the 8 pins, but don't see any option where I can define which pin communicates what. __________________ Lorraine To BB and all Bluespots - Journey of the 2nd Year ...The 2nd Year - Photoshow Check out Mr. BJ and friends... Mr. BJ's Aquarium - PhotoShow

01-04-2008, 09:55 PM	#93 (permalink)
bluespotjawfish Tridacna maxima Join Date: Dec 2006 Location: Utah Posts: 4,296 View Gallery Karma Komment	Re: Neptune AquaController Well, I was able to track it down through their troubleshooting guide. Changed my computer to COM1 and checked all the settings between the two and we are rolling (I think). __________________ Lorraine To BB and all Bluespots - Journey of the 2nd Year ...The 2nd Year - Photoshow Check out Mr. BJ and friends... Mr. BJ's Aquarium - PhotoShow

01-04-2008, 11:08 PM	#94 (permalink)
Woodstock The Wand Geek was here. ;) Join Date: Nov 2003 Location: North Carolina Posts: 23,663 View Gallery Karma Komment Add yours!	Re: Neptune AquaController Good work figuring it out I let my husband set up the networking for mine. __________________ ~Doni Marie~ *GOT ICH???* 120 Reef Chronicle ~ *Breeding Picasso Clownfish~* *Massive 300 gal growout~* *My Anemone & Picasso Tank ~* *Picasso & Snowcasso for sale~* "Energy and persistence conquer all things." Benjamin Franklin __________________________________________________ ______________________________________________

01-04-2008, 11:12 PM	#95 (permalink)
bluespotjawfish Tridacna maxima Join Date: Dec 2006 Location: Utah Posts: 4,296 View Gallery Karma Komment	Re: Neptune AquaController I could only wish I could be so lucky! I wish he had power tools too! __________________ Lorraine To BB and all Bluespots - Journey of the 2nd Year ...The 2nd Year - Photoshow Check out Mr. BJ and friends... Mr. BJ's Aquarium - PhotoShow

01-04-2008, 11:13 PM	#96 (permalink)
bluespotjawfish Tridacna maxima Join Date: Dec 2006 Location: Utah Posts: 4,296 View Gallery Karma Komment	Re: Neptune AquaController The only thing I could get it to do is tell me what time the controller said. Hum, I guess I need to figure it out better. I went ahead and just ordered the full program and will probably wait until I get it. __________________ Lorraine To BB and all Bluespots - Journey of the 2nd Year ...The 2nd Year - Photoshow Check out Mr. BJ and friends... Mr. BJ's Aquarium - PhotoShow

01-11-2008, 05:52 PM	#97 (permalink)
bluespotjawfish Tridacna maxima Join Date: Dec 2006 Location: Utah Posts: 4,296 View Gallery Karma Komment	Re: Neptune AquaController Got the full program. Hum. I still feel stupid! I have successfully downloaded the data log (I think, anyway that is what it told me). But can't get it graph or provide me a report. Under reports, when I click on AquaNotes log, I get a message that it cannot find C:\ProgramFiles\AquaNotes\etc\logfile.logfile. And it asks if I want to creat a new one. When I click yes it opens up an empty notepad file. I have also tried repair database, and that takes me to these files and there is a logfile in the "etc" folder. But when I click on it nothing happens... When I tell it to graph, all I get is a few entries that I manually entered. __________________ Lorraine To BB and all Bluespots - Journey of the 2nd Year ...The 2nd Year - Photoshow Check out Mr. BJ and friends... Mr. BJ's Aquarium - PhotoShow

01-11-2008, 09:28 PM	#99 (permalink)
BigAl07 Reef Addict (hopeless) Join Date: Mar 2007 Location: Waynesville, North Carolina Posts: 12,799 View Gallery Karma Komment Add yours!	Re: Neptune AquaController He's GREAT isn't he? I have noticed a couple of "bugs" since I upgraded. Every once in a while I get some stranger "characters" in the program when I try to upload the program BACK to the controller. Also every once in a while I get some CRAZY information on the GRAPH! I just close AquaNotes down and re-open and it's all good. One time I had a TEMP reading on the chart of 1000 degrees. I hoped that was an error but closing and re-opening took care of it. Good luck and keep us posted __________________ ><((((º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><((((º> ·´¯`·.¸. , . .·´¯`·.. >((((º> Nitrate (NO3) reduction is directly proportional to percentage of Water Change. Allen's home-made formula...(-NO3=WC%) This means if you change 50% of your total water volume (That's EVERYTHING) you'll get a net reduction of (NO3) somewhere around 50%. Ask me about how to increase your REEF budget without going without FOOD!! Allen's testimonial . . ."Let Me help you help YOURSELF" (Click Here) Big Al's 10g Julie's (BigAl's Gal) 6g NanoCube Now in STORAGE and Dry-Docked BigAl's Slow 90g Tank Chronicle Allens OFFICE 12g Nano-Reef

01-11-2008, 10:24 PM	#100 (permalink)
bluespotjawfish Tridacna maxima Join Date: Dec 2006 Location: Utah Posts: 4,296 View Gallery Karma Komment	Re: Neptune AquaController It seems to be doing good for me now. I'm running it on Vista and it seems to run fine. When I first installed it and then opened the program Windows shut down my computer, but that hasn't happened again since. __________________ Lorraine To BB and all Bluespots - Journey of the 2nd Year ...The 2nd Year - Photoshow Check out Mr. BJ and friends... Mr. BJ's Aquarium - PhotoShow

01-12-2008, 09:26 PM	#102 (permalink)
bluespotjawfish Tridacna maxima Join Date: Dec 2006 Location: Utah Posts: 4,296 View Gallery Karma Komment	Re: Neptune AquaController Well, on to the next problem of the day. My pH readings on my controller are quite different than on the program. Should they be? 7.88 versus 8.07 In the configuration tab, the pH is Enabled, the offset is -0.51, and the slope is 0.904. I have not changed these settings. Should I? Or is this what the pH calibration set it at. __________________ Lorraine To BB and all Bluespots - Journey of the 2nd Year ...The 2nd Year - Photoshow Check out Mr. BJ and friends... Mr. BJ's Aquarium - PhotoShow

01-12-2008, 11:05 PM	#103 (permalink)
bluespotjawfish Tridacna maxima Join Date: Dec 2006 Location: Utah Posts: 4,296 View Gallery Karma Komment	Re: Neptune AquaController __________________ Lorraine To BB and all Bluespots - Journey of the 2nd Year ...The 2nd Year - Photoshow Check out Mr. BJ and friends... Mr. BJ's Aquarium - PhotoShow

01-15-2008, 05:57 AM	#104 (permalink)
Woodstock The Wand Geek was here. ;) Join Date: Nov 2003 Location: North Carolina Posts: 23,663 View Gallery Karma Komment Add yours!	Re: Neptune AquaController Do not touch those settings. Those are from the calibration procedure. Are you still having the PH reading issues? __________________ ~Doni Marie~ *GOT ICH???* 120 Reef Chronicle ~ *Breeding Picasso Clownfish~* *Massive 300 gal growout~* *My Anemone & Picasso Tank ~* *Picasso & Snowcasso for sale~* "Energy and persistence conquer all things." Benjamin Franklin __________________________________________________ ______________________________________________

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