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Aquarium Photography Forum Photos you want to share? Do you have some good photography tips & tricks? Articles to link? Questions on reef tank photography? It all goes here.

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Old 11-23-2003, 11:35 PM   #31 (permalink)
Maxx
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cool thanks Ivy.
I've thought of ordering from them several times in the past. Have you ever had a bad experiance with them?
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Old 11-23-2003, 11:57 PM   #32 (permalink)
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They have some very rare and beautiful fish, I wanted to get a hybrid pygmy from them but would like to hear experiences from others first
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Old 11-24-2003, 12:08 PM   #33 (permalink)
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I've probably ordered from them 4-5 times now and never had a problem per se. I DO get a bit irritated at their tendency (policy?) to send their fish Standard Overnight ; even after my repeated requests to use Priority at my expense. You see, the FedEx service in these parts just sucks beyond comprehension and Standard's "It'll get there by [say] 1 p.m.", literally means 12:59:59 p.m. unless there's...weather. Weather apparently means anything other than sunny, dry, and 82...anywhere in the country! So if we're (or you're) having weather, my Standard Overnight 'may' (bet on it) be late. At least Priority will usually get it here by 10 am; unless there's weather. But back to TMC; they pack their fish very well and I've never gotten a wet box. The fish arrive in generally good health. I HAVE had a couple instances where they would not eat right away but, hey, after riding in the back of a cold airplane and truck for several hours, I probably wouldn't be hungry either. Then of course, there's their selection. Now, I know they get hammered a lot for their lack of customer service (trying to call them for info is pretty tough) but it seems that once they get to know you, their communication skills markedly improve. For instance, early this year I inquired (by email) about a 3-5" Crosshatch Trigger and was told that they VERY SELDOM come in that small but they'd be happy to put me on a 'list'. I figured I'd never hear from them again but a couple months ago, I did! They actually contacted me (by email) to tell me they had the fish in! ( I bought it and it's doing fine, btw) So obviously, I do recommend The Marine Center. It's just that Standard Overnight thing of theirs really makes me crazy.
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Old 11-24-2003, 12:54 PM   #34 (permalink)
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cool, thanks for the info on The Marine center, Ivy.
Maybe they just dont consider Western Conecticut to be the reefing center of the universe, so they figure your not that serious! How long do you estimate your critters have been in the bag, by the time they reach you?
....
Sorry everyone for Hijacking this thread totally and completely....
Nick
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Old 11-24-2003, 04:07 PM   #35 (permalink)
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You're definitely right about Fedex and their service it sucks . I ordered from liveaquaria and Fedex knocked once and took off even though I specific instructions on the box to ring doorbell. I had to pick it up at their distribution center 6 hours later it was winter time and needless to say none of the fish made it. Sorry for the ranting but I'm still upset even though it's been about a year.
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Old 11-24-2003, 04:09 PM   #36 (permalink)
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oh yeah !!! did I say the copperband's look awesome ???
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