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Old 06-11-2004, 07:55 AM   #8 (permalink)
Pro_builder
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Join Date: Nov 2003
Location: Oxford, Iowa
Posts: 1,746
When I sent out the package for his Bulb and Ballast, I sent it to the wrong address. It was sent to a ST. address instead of and Ave. address. So therefore it was returned to us undeliverable. I shipped out the package and the next day we went on vacation.

We did not have internet access, while on vacation to be able to get the emails that there was a problem with the order for Kevin.

So, I wasn't around to know that it was returned or that there was a problem with the order. I sent out the package again the same day that we returned home, with no Shipping charges (for either delivery) to Kevin, since there was a delay in delivery.
I have emailed Kevin, to explain the situation.
I will be giving Kevin the oppertunity to purchase something from our inventory at our cost plus shipping, to help offset the delay problems with this order.

Again sorry for the inconveneince that this has caused.
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-Troy

180 gallon Reef, 3- 250 XM 15K MH Electronic ballast, 380 watts VHO Actinics, 2- 5 watt LED Moon lights, 100 gal rubbermaid sump, 75 gallon Fuge, ETSS 600 Skimmer, 4700-5400 gph pump for return, Octopus 3000 controller, Iwaki 40 RL skimmer pump, 2- 65w PC 10K fuge lights, 2 55 gallon barrels, Custom light oak stand and hood, misc pumps, extra 600 gallon rated tank size protein skimmer.
Purple tang, yellow tang, pacific blue tang, 2 green chromis, 1 Sand sifting star, snails, hermit crabs, 2 mated perculas, pulsing Xenia, Anenome, mushrooms, ricordia, zoanthids, kenya tree 1 1/2" tall, misc other hitchhiker stuff.
DIY is my dream... ...well OK the only way I can afford this Addiction!!
Just as the light goes on in my head... ... I break the bulb!!
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