Reef Sanctuary - View Single Post

Thales · 02-15-2009, 10:16 AM

Hi Everyone,

This is my first post on RS.

I am posting in an effort to get reefscavengers to refund money they know they owe me. This has been going on since April 08.
I ordered animals from them that they weren't able to obtain and they held onto my money because they were going to try to get them again. After a few months, I asked for a refund, and they only gave me a partial refund - only after finally getting ahold of Dylan (the owner - not sure if he sold the business yet) on the phone. Since then, his phone number has been disconnected, when I have been able to get a hold of him via email, he has very nicely said they would send the rest of the refund soon, but he hasen't. Most recently, he said they would after the holidays, still nothing and no communication back from him.
I was very happy with my order from Dylan, and how he wanted to work with me to get the animals I wanted. However, I am very sad that he continues to promise to return the money he admits he still owes me, and very sad he keeps promising to return it but won't even communicate with me.

Sorry this is my first post on this forum, but I am at my wits end and could really use the money.

If anyone has any current contact info for these guys I would sure appreciate it. Thanks.

Rich

02-15-2009, 10:16 AM	#13 (permalink)
Thales Tunicate Join Date: Feb 2009 Location: SF Posts: 2 View Gallery Karma Komment	Re: ReefScavengers Hi Everyone, This is my first post on RS. I am posting in an effort to get reefscavengers to refund money they know they owe me. This has been going on since April 08. I ordered animals from them that they weren't able to obtain and they held onto my money because they were going to try to get them again. After a few months, I asked for a refund, and they only gave me a partial refund - only after finally getting ahold of Dylan (the owner - not sure if he sold the business yet) on the phone. Since then, his phone number has been disconnected, when I have been able to get a hold of him via email, he has very nicely said they would send the rest of the refund soon, but he hasen't. Most recently, he said they would after the holidays, still nothing and no communication back from him. I was very happy with my order from Dylan, and how he wanted to work with me to get the animals I wanted. However, I am very sad that he continues to promise to return the money he admits he still owes me, and very sad he keeps promising to return it but won't even communicate with me. Sorry this is my first post on this forum, but I am at my wits end and could really use the money. If anyone has any current contact info for these guys I would sure appreciate it. Thanks. Rich