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lcstorc · 07-24-2007, 11:00 PM

Well I just placed an order with them to take advantage of the buy two corals for 9.99 and get a third for free.
All I can say at this point is "Incredible Customer Service"
I ordered the corals and some snails and resisted several other purchases along the way. (I really am trying to be good.) Well when I placed my order I did not notice the $50 minimum on all livestock. My bad.
I got a very pleasant email from them almost immediately explaining the problem and offering me three different solutions.
He could cancel the order.
He would just increase the price of my corals to $50.00 to beat the minimum. (Quite reasonable since my order was $47 and change.)
I could add more coral to my order to beat the $50.00 minimum.
Guess what. I chose option 3. LOL
Just to make it more pleasant I also received a $10.00 discount iimmediately after creating an account which I was able to use on this order. (Check your email after registering and before you check out and you should get the code.) You do still have to meet the $50.0o minimum after the discounts and coupon are subtracted.

The final word will be when I get my new babies and put them in the reef but Scott has been a pleasure to deal with and I am certain the corals will be exactly as promised.

07-24-2007, 11:00 PM	#1 (permalink)
lcstorc Sunshine Reefer Join Date: Mar 2006 Location: Cocoa Fl Posts: 26,429 View Gallery Karma Komment Add yours!	JustCoral.com Well I just placed an order with them to take advantage of the buy two corals for 9.99 and get a third for free. All I can say at this point is "Incredible Customer Service" I ordered the corals and some snails and resisted several other purchases along the way. (I really am trying to be good.) Well when I placed my order I did not notice the $50 minimum on all livestock. My bad. I got a very pleasant email from them almost immediately explaining the problem and offering me three different solutions. He could cancel the order. He would just increase the price of my corals to $50.00 to beat the minimum. (Quite reasonable since my order was $47 and change.) I could add more coral to my order to beat the $50.00 minimum. Guess what. I chose option 3. LOL Just to make it more pleasant I also received a $10.00 discount iimmediately after creating an account which I was able to use on this order. (Check your email after registering and before you check out and you should get the code.) You do still have to meet the $50.0o minimum after the discounts and coupon are subtracted. The final word will be when I get my new babies and put them in the reef but Scott has been a pleasure to deal with and I am certain the corals will be exactly as promised. __________________ Peace LYNN Lynn and Franks saltwater adventure Lynn's 20g clown tank Lynn's 90g of sunshine Lynn's frag tank experiment A reef tank is like a race car. The faster you go the harder you crash.