Hello hw80boy!
The cost to import seems to vary unfortunately, despite us putting the same harmonized tariff code on the customs form. We have heard customers paying anywhere from 7%-36% of the invoice total (excluding postage cost).
On a side note, we have had excellent reliability with packages getting to the UK damage free. Transit only takes about 7 days, and importing it is not a huge inconvenience. Once your package arrives, you'll be contacted to pay the duty, then you collect your package.
This cost is usually worth it since our LED systems are incredibly reliable (compared to chinese fixtures such as Kessil, Radion, Ai, etc) - you won't need to worry about replacement parts. If something does break, we have a 3 year warranty, and several sources in UK for ultra fast and inexpensive replacement parts.
Shoot us an email to
Techsupport@StevesLEDs.com and I'll be glad to personally assist you with this.
-Jeff