Nanotuners has closed!
- Thread starter catran
- Start date
GlassMunky
Active Member
I'm not surprised..... i tried ordering something from them like 2 months ago and it was a HORRIBLE experiance with some of the WORST customer service ever.....
I bet the new wave of leds & led pricing coming down, had a huge effect on their business
from their site...
Nov 16, 2004 - Oct 27, 2011
It is with great sadness to announce the end of consumer facing operations at Nanotuners/Nanocustoms. After nearly 8 years as a direct to consumer operation, we are changing gears.
For those customers who have been along for the ride, we thank you for your support. From our humble beginnings on a dining room table, to our latest endeavors, you have been the driving force behind our creativity. A hobbyist to the very core, I am eternally Grateful.
To those customers in the past 3 weeks whom we have been out of contact with, I am truly sorry and ashamed. Our email system has been down since early October, with my sole contact being at chris@nanocustoms. com
Please contact me through this email address and I will be right in touch. Refunds will be issued in Full to all remaining orders. Custom orders for CNCd products (hybrids + retros + fixtures) will be filled within 3 weeks.
It has been my utmost pleasure serving and growing with the community. INNOVATE OR DIE!
THE ONLY THING PERMANENT is CHANGE.
Cheers & Good Luck.
Christopher Jung
Founder & CEO - Nanocustoms/Nanotuners
from their site...
Nov 16, 2004 - Oct 27, 2011
It is with great sadness to announce the end of consumer facing operations at Nanotuners/Nanocustoms. After nearly 8 years as a direct to consumer operation, we are changing gears.
For those customers who have been along for the ride, we thank you for your support. From our humble beginnings on a dining room table, to our latest endeavors, you have been the driving force behind our creativity. A hobbyist to the very core, I am eternally Grateful.
To those customers in the past 3 weeks whom we have been out of contact with, I am truly sorry and ashamed. Our email system has been down since early October, with my sole contact being at chris@nanocustoms. com
Please contact me through this email address and I will be right in touch. Refunds will be issued in Full to all remaining orders. Custom orders for CNCd products (hybrids + retros + fixtures) will be filled within 3 weeks.
It has been my utmost pleasure serving and growing with the community. INNOVATE OR DIE!
THE ONLY THING PERMANENT is CHANGE.
Cheers & Good Luck.
Christopher Jung
Founder & CEO - Nanocustoms/Nanotuners
kathywithbirds
Well-Known Member
That sucks. Mike got a couple things from them for his JBJ. The only place around where you could get stuff specifically for the smaller tanks.
Dang this sucks. I spoke with Chris a a month or so ago. With this information some other things I noticed at the time are much more clear now. I do hate they are "changing gears" but I can also understand "you gotta do what you gotta do". I wish them the best in their endeavors. Who knows maybe this change will still end up benefiting us in the hobby in some other way.