odetosilence
New Member
Hello all!,
Ok, where to start? I am almost 37 and have kept pretty much all kinds of aquarium since the age of 6. Now that is not meant to get oos and ahhs. that is meant to highlight the number of times I have done things wrong and learned hard lessons. I am currently on a mission to set up my biggest tank ever. It is a modest 75 gallon. I figured since I have an empty space below my staircase it would make for a great fishroom. Now how to get water from my fresh new tank to the fish room on a budget? Enter Glass-Holes.com. Seems like the best Idea ever. Until costumer service... So one of the constant themes on the sales site is over $100 free shipping. Unfortunately, add more than $100, and all they say is we will give you shipping back later. I asked
"Quick question. If you went to a restaurant that you had never been to before and before they served you a $100 dinner that told you that they were going to charge you $12 and then pay you back later, would you buy, or walk out?"
Seemed a very reasonable question.
The response....
"The checkout page tells you how our site works. If you are not comfortable with this, shop somewhere else."
In other words, we are not going to make things work properly for you peons, so get lost.
Now my aquarium sense is tingling. I would give every scrap I had to a fellow tank junky. This guy won't even correct the free shipping that is advertised right under their main banner on their homepage for a paying customer??
Thanks,
Jason,
I'm very happy to meet you all. :square:
Ok, where to start? I am almost 37 and have kept pretty much all kinds of aquarium since the age of 6. Now that is not meant to get oos and ahhs. that is meant to highlight the number of times I have done things wrong and learned hard lessons. I am currently on a mission to set up my biggest tank ever. It is a modest 75 gallon. I figured since I have an empty space below my staircase it would make for a great fishroom. Now how to get water from my fresh new tank to the fish room on a budget? Enter Glass-Holes.com. Seems like the best Idea ever. Until costumer service... So one of the constant themes on the sales site is over $100 free shipping. Unfortunately, add more than $100, and all they say is we will give you shipping back later. I asked
"Quick question. If you went to a restaurant that you had never been to before and before they served you a $100 dinner that told you that they were going to charge you $12 and then pay you back later, would you buy, or walk out?"
Seemed a very reasonable question.
The response....
"The checkout page tells you how our site works. If you are not comfortable with this, shop somewhere else."
In other words, we are not going to make things work properly for you peons, so get lost.
Now my aquarium sense is tingling. I would give every scrap I had to a fellow tank junky. This guy won't even correct the free shipping that is advertised right under their main banner on their homepage for a paying customer??
Thanks,
Jason,
I'm very happy to meet you all. :square:
