I could have bought it cheaper online, and as you say, got next day delivery. However, I don't mind spending an extra fiver for it when I get it from one of the Independent LFS and not one of the large chains. I realise that the smaller places cannot compete on price but they provide an invaluable service so I'm prepared to pay a few quid more to support them.
Can I blame the shop for the missing bits? I don't know. The box was not sealed so it could have been opened at some point. No more fish for a while. The two tangs I got yesterday have settled in well. There was a bit of bickering to start, with the main aggressors being the Coral Beauty and the Flame Angel, but by bedtime it was all quiet. The Japanese Tang, otherwise known as the Powder Brown Tang, can be a bit delicate so I have to keep an eye on him so it's best to let him settle in before adding anything else. The Two-Tone Tang is interesting. Shape-wise he looks the same as the Yellow Tangs, but his front half is very bright/light and he darkens towards his rear end. He's got a really cheeky face. He's also still a baby.